Shared mailboxes for your team

A shared mailbox is a single address that several members can access, so a team can handle support@ or info@ together without sharing one password or losing track of who replied.

Creating one

• Go to Email → Shared mailboxes → Create.
• Choose the address and add the members who should have access.
• Each member reaches it with their own sign-in — no shared credentials.

Working as a team

Replies can be sent from the shared address, and everyone sees the same conversation history, so nothing is answered twice or missed. Combine it with filters to sort incoming mail into folders the whole team can see.